Front Desk / Office Assistant

Paramedicservices; Itasca (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision

Paid Time Off/Sick Time

Holiday Pay

401k with company match

Flexible Benefits Plan (FSA)

Employer Paid Life Insurance

Growth opportunities

Collaborative team environment

Job summary

Paramedic Services of Illinois is seeking a friendly, organized Front Desk / Office Assistant to welcome visitors and keep daily operations running smoothly. You will screen calls, greet guests, manage the office, and support a patient‑centered team with professionalism and empathy.

The role involves coordinating supplies, maintaining records in ShareFile, planning internal events, and providing general administrative support.

Qualifications

• Prior experience in a receptionist, front desk, or administrative role preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize in a dynamic office environment.
• Professional, friendly demeanor with a customer‑service mindset.
• Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities.

Responsibilities

• Answer and direct all incoming phone calls in a professional and courteous manner
• Screen calls and route them to the appropriate team members
• Greet and screen office visitors, ensuring a warm and professional first impression
• Offer coffee, water, or other refreshments to guests upon arrival
• Order and maintain inventory of office supplies, ensuring stock levels are adequate
• Oversee the upkeep and cleanliness of the office kitchen and common areas
• Coordinate ordering and pickup of lunches for office meetings and events
• Assist with planning and coordinating internal office events
• Scan, organize, and maintain employee files, ensuring records are accurate and up to date
• Assist with general filing and organization of office documents and records
• Monitor and maintain records within the ShareFile document management system
• Processing virtual credit card transactions and maintaining related records
• Provide general administrative support to staff and management as needed

Skills

Verbal communication

Written communication

Organizational skills

Microsoft Office

Multitasking

Customer service mindset

Independent work

Education

High school diploma or equivalent

Tools

ShareFile

Job description

About Us: At Paramedic Services of Illinois, we are dedicated to providing compassionate and high-quality emergency medical care to our community. Our company culture is centered around the belief that every individual deserves prompt and professional medical attention delivered with empathy and respect.

We are looking for a friendly, organized, and proactive Front Desk / Office Assistant to be the welcoming face of our office and keep daily operations running smoothly. This role is an excellent fit for someone who is highly organized, self‑directed, and takes ownership of their responsibilities without needing close supervision. If you enjoy supporting a team and take pride in maintaining a professional and well‑organized workplace, we would love to hear from you.

Reception & Communications

• Answer and direct all incoming phone calls in a professional and courteous manner
• Screen calls and route them to the appropriate team members
• Greet and screen office visitors, ensuring a warm and professional first impression
• Offer coffee, water, or other refreshments to guests upon arrival

Office & Kitchen Maintenance

• Order and maintain inventory of office supplies, ensuring stock levels are adequate
• Oversee the upkeep and cleanliness of the office kitchen and common areas
• Coordinate ordering and pickup of lunches for office meetings and events

Administrative Support

• Assist with planning and coordinating internal office events
• Scan, organize, and maintain employee files, ensuring records are accurate and up to date
• Assist with general filing and organization of office documents and records
• Monitor and maintain records within the ShareFile document management system
• Processing virtual credit card transactions and maintaining related records
• Provide general administrative support to staff and management as needed

Qualifications

• Prior experience in a receptionist, front desk, or administrative role preferred
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize in a dynamic office environment
• Professional, friendly demeanor with a customer‑service mindset
• Ability to work independently, exercise sound judgment, and take ownership of assigned responsibilities

Benefits

• Competitive pay commensurate with experience
• Comprehensive benefits package including health, dental, and vision
• Paid Time Off/Sick Time
• Holiday Pay
• 401k with company match
• Flexible Benefits Plan (FSA)
• Employer Paid Life Insurance
• Supportive and collaborative team environment
• Opportunities for growth and professional development

Join our team at Paramedic Services of Illinois and be part of a company that truly cares about its employees and the communities we serve.