Administrative Support Receptionist

EPITEC; Chicago (IL); On-site; USD 3,168,000 - 3,720,000; Full time

Benefits offered by this job

40 hours/week schedule

Job summary

EPITEC in Chicago seeks an Administrative Support Receptionist to assist the Medical Department and serve as the first point of contact for employees, visitors and medical staff. The role provides critical administrative, clerical, and records management support in a fast-paced environment.

The ideal candidate is highly organized, proficient with Microsoft Office, and able to multitask while communicating effectively. Schedule is Monday–Friday, 8:00am–4:00pm, for 40 hours per week.

Qualifications

• High School Diploma or GED.

Responsibilities

• Greet visitors and provide receptionist support for the Medical Department.
• Answer, screen, and direct incoming telephone calls; take and relay messages.
• Maintain employee medical files, charts, and departmental records.
• Process, organize, and file medical documentation, FMLA paperwork, and related forms.
• Print and manage Sedgwick correspondence and documentation.
• Coordinate MRI appointments, follow-up visits, and employee notifications.
• Respond to medical records requests, including employee requests, litigation requests, and subpoenas.
• Track and log incoming, outgoing, and transferred records.
• Order and maintain office supplies and medical forms inventory.
• Submit invoices and coordinate with internal departments as needed.
• Arrange transportation services, including employee taxi requests.
• Coordinate facility-related concerns such as lighting, cleaning, and maintenance requests.
• Maintain a clean, organized, and professional office environment.
• Perform additional administrative duties as assigned.

Skills

Front office administration

Data entry

Records management

Appointment scheduling

Customer service

Attention to detail

Professional communication

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Title: Administrative Support Receptionist

Location: Chicago, IL

Travel: N/A

Job Type: Full Time, Contract

Expected hours per week: 40

Schedule: Monday-Friday, 8:00am-4:00pm

Pay: $23.00-$27.00/hr

Job Description:

Overview

We are seeking a highly organized and professional Administrative Support Receptionist to support the Medical Department at our client. This role serves as the first point of contact for employees, visitors, and medical staff while providing critical administrative, clerical, and records management support. The ideal candidate thrives in a fast-paced environment, can effectively multitask, and possesses excellent communication and organizational skills.

Key Responsibilities

• Greet visitors and provide receptionist support for the Medical Department.
• Answer, screen, and direct incoming telephone calls; take and relay messages.
• Maintain employee medical files, charts, and departmental records.
• Process, organize, and file medical documentation, FMLA paperwork, and related forms.
• Print and manage Sedgwick correspondence and documentation.
• Coordinate MRI appointments, follow-up visits, and employee notifications.
• Respond to medical records requests, including employee requests, litigation requests, and subpoenas.
• Track and log incoming, outgoing, and transferred records.
• Order and maintain office supplies and medical forms inventory.
• Submit invoices and coordinate with internal departments as needed.
• Arrange transportation services, including employee taxi requests.
• Coordinate facility-related concerns such as lighting, cleaning, and maintenance requests.
• Maintain a clean, organized, and professional office environment.
• Perform additional administrative duties as assigned.

Required Qualifications

• High School Diploma or GED.
• Previous clerical, administrative, or office experience.
• Proficiency with Microsoft Office applications.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Ability to manage multiple tasks and priorities simultaneously.

Preferred Qualifications

• Experience working in a medical office, clinic, or healthcare environment.
• Medical background such as Medical Assistant (MA), Patient Care Technician (PCT), or similar healthcare support experience.
• Experience handling confidential records and documentation.

Desired Skills

• Front office administration
• Data entry and records management
• Document filing and organization
• Appointment scheduling
• Customer service and employee support
• Attention to detail
• Professional communication
• Multitasking and prioritization

Why Join Us?

This opportunity offers the chance to support a vital medical department within our client’s manufacturing operations. You'll play an important role in ensuring smooth office operations while working alongside medical professionals in a dynamic and team-oriented environment.

Benefits:

• 80 hours paid time off, and medical insurance contributions, dental vision and our 401k retirement savings plan

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