Medical Administrative Assistant

Rising Medical Solutions, LLC; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k matching

Generous time off

Relaxed work environment

Job summary

Rising Medical Solutions, LLC is seeking a Medical Administrative Assistant in Chicago to join a medically-based concierge service. This role involves coordinating services for injured workers, managing files, and maintaining caseloads. Ideal candidates should possess strong time management, communication, and computer skills. Benefits include a comprehensive package with health insurance, 401k matching, and a relaxed work environment. This is an entry/mid-level position with a standard first shift schedule.

Qualifications

• Experience in relevant disciplines like CNA, Medical Assistant, or Medical Office Manager.
• Intermediate computer skills for various applications.
• Proficient verbal and written communication skills.

Responsibilities

• Manage files and maintain individual caseload.
• Interface with various interdisciplinary providers.
• Process documents and manage electronic and paper files.

Skills

Time management

Attention to detail

Communication skills

Customer service mindset

Education

Bachelor's or Associate's Degree

Tools

MS Word

Outlook

Excel

Job description

We are looking for a Medical Administrative Assistant to join our team!

Are you someone who thrives in a fast-paced office environment where your time management, attention-to-detail, and communication skills are put to good use? Are you looking to switch from a hospital environment to remote office work? We might have the perfect entry/mid-level opportunity for you. Join our medically-based concierge service and early intervention program and help impact injured workers lives by coordinating services, providing resources to our constituencies, and helping people when they need it most.

Responsibilities

• Manage and/or assign files to appropriate staff member and initiate appropriate verbal and/or written contacts with employers, clients, claimants, and medical providers.
• Set up files in all appropriate systems; assign files, when applicable, to the nurse.
• Maintain responsibility of an individual caseload.
• Maintain appropriate electronic and paper files.
• Interface with a variety of inter-disciplinary providers (e.g., PT, diagnostic, psychology, etc.).
• Identify, maintain, and update participating providers.
• Answer incoming calls, and direct the call appropriately.
• Process all documents using computer, copier, and scanner.
• Search and copy the appropriate internal criteria guidelines, when appropriate.
• Work as part of a team to meet turn‑around time for the set activity.
• Keep supervisor advised of any problems or delays.
• Continually improve job skills and knowledge of all company products and services as well as customer issues and needs, through ongoing training and self‑directed research.
• Adhere to company policies, procedures, and reporting requirements.

Qualifications

• Experience in any of the following disciplines a plus – CNA, Medical Assistant, Physical Therapy Aide, Workers’ Compensation, Medical Unit Claims Administrator, IME Coordinator, Medical Office Manager
• Experience with workers' compensation or disability (a plus!)
• Bachelor's or Associate's Degree preferred but not required
• Intermediate computer and internet skills (will work with programs including MS Word, Outlook, and Excel)
• Basic knowledge of/ability to read medical reports
• The ability to research evidence-based guidelines
• An understanding of workflow guidelines and follow as necessary
• Proficient verbal/telephone and written communication skills
• A high level of efficiency, ability to maintain rapid workflow
• An aptitude for learning, organization skills and the ability to follow systems and procedures
• A time-management mindset, along with planning, and prioritization skills
• The ability to work independently as well as part of a team
• The ability to express empathy with injured and/or disabled people
• A customer service mindset
• Ability to work Monday-Friday on a 1st shift central time zone

Benefits

• Comprehensive benefit package including health/dental/vision insurance, profit sharing, 401k matching, generous time off
• Traditional first shift schedule
• A relaxed, yet upbeat, work environment, with a jeans professional dress code when onsite
• In-office days reserved for training or team events
• Awesome downtown location in River North
• Close to public transit