Front Desk & Night Audit Specialist

Engage Hospitality; Broomfield (CO); On-site; USD 37,000 - 46,000; Full time

Job summary

Hyatt hotel in Colorado seeks Front Desk Agents and Night Auditors to provide professional guest service and support the front desk operations. You will greet guests, process check-ins/outs, handle reservations, balance cash, and perform night audit duties while maintaining a clean, safe front desk and collaborating with departments to ensure smooth operations.

This role requires flexibility to work evenings, weekends, holidays, and overnight shifts, with a focus on reliability, accuracy, and

Responsibilities

• Greet guests and assist with check-in and check-out procedures;
• Process guest registrations, room assignments, and verify rates and length of stay;
• Handle reservations and assist with maximizing occupancy;
• Maintain accurate guest accounts and records;
• Balance cash drawers and ensure accurate shift transactions;
• Perform night audit duties, including reviewing and reconciling daily reports (night shift);
• Respond to guest questions, requests, and concerns in a timely and professional manner;
• Communicate with other departments to support smooth hotel operations;
• Follow all safety, security, and cash-handling procedures;
• Maintain a clean and organized front desk area;
• Support a safe and respectful work environment; and
• Perform other duties as assigned by management.

Job description

Hyatt hotel in Colorado seeks Front Desk Agents and Night Auditors to provide professional guest service and support the front desk operations. You will greet guests, process check-ins/outs, handle reservations, balance cash, and perform night audit duties while maintaining a clean, safe front desk and collaborating with departments to ensure smooth operations.

This role requires flexibility to work evenings, weekends, holidays, and overnight shifts, with a focus on reliability, accuracy, and