Front Desk Monitor, Per Diem

Lower Eastside Service Center; New York (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Lower Eastside Service Center is seeking a Front Desk Monitor to oversee first floor reception and manage entry of clients into the program site. The role requires coordination with program staff and attention to safety and confidentiality at the front desk.

Responsibilities include greeting visitors, routing inquiries to the correct staff, and ensuring confidentiality forms are signed. You will inspect incoming packages and monitor residents returning from trips, noting any signs of

Responsibilities

• Works at the first floor reception desk, maintains control of all people entering the building.
• Greets visitors, determines purpose of visit, and contacts the appropriate staff member.
• Ensures visitors sign the confidentiality form.
• Meets residents returning from trips, inspects packages or items entering the building.
• Observes clients’ demeanor to help identify anyone who may be intoxicated.

Job description

Description

Coordinates and actively manages the movement of clients into and out of the program site. In coordination with program staff, Front Desk Monitor controls any packages and other items being brought into the program site. Coordinates, trains, and oversees clients who work the reception desk during periods when not stationed.

MAJOR DUTIES

• Works at the first floor reception desk, maintains control of all people entering the building.
• Greets visitors, determines the purpose of their business, and contacts the appropriate staff member with whom they are meeting.
• Ensures that they sign the visitor confidentiality form.
• Meets residents returning from trips outside the building, inspects any packages or items that are being brought into the building.
• Observes clients’ demeanor to help identify anyone who may be intoxicated.