Front Desk & Member Services Coordinator

Paycom - ATS; Quapaw (OK); On-site; USD 27,000 - 38,000; Full time

Job summary

Quapaw Nation is seeking an Administrative Receptionist to manage visitors, answer phones, and route inquiries to the appropriate departments. This full-time, non-exempt position supports Tribal Member Services and Administration with clerical duties.

You will greet members and guests, maintain logs, handle mail and deliveries, schedule meetings, and ensure confidentiality. A 2-year degree is preferred, with 1–2 years of related experience; a valid driver’s license is required, and a tribal

Qualifications

• Excellent written and verbal communications skills.
• Ability to maintain a high level of confidentiality.
• Must successfully pass a tribal background investigation and drug screening.
• Must maintain a valid driver’s license in good standing.

Responsibilities

• Greet Tribal Members, visitors, and guests in a courteous, professional, and helpful manner.
• Respond promptly to telephone calls and visitor inquiries and direct individuals to the appropriate departments and services.
• Operate telephone and voicemail systems to receive, route, transfer, and document calls and messages in a professional and timely manner.
• Maintain professional demeanor and positive working relationships with Tribal Members, guests, employees, and the public.
• Ensure knowledge of staff whereabouts and maintain accurate and complete sign-in/sign-out procedures for on-site staff and guests.
• Maintain visitor and employee logs and ensure the reception station is staffed at all times.
• Schedule meetings, appointments, and room reservations on appropriate calendars for Tribal Members and staff.
• Process incoming and outgoing mail, including stamping, sorting, and postage operations.

Skills

Communication skills

Confidentiality

Office software proficiency

Customer service

Education

High school diploma or equivalent

Associate degree or equivalent preferred

Tools

Microsoft Office

Excel

Outlook

Job description

Quapaw Nation is seeking an Administrative Receptionist to manage visitors, answer phones, and route inquiries to the appropriate departments. This full-time, non-exempt position supports Tribal Member Services and Administration with clerical duties.

You will greet members and guests, maintain logs, handle mail and deliveries, schedule meetings, and ensure confidentiality. A 2-year degree is preferred, with 1–2 years of related experience; a valid driver’s license is required, and a tribal