Front Desk & Member Services Concierge

BlueStar Resort & Golf; Peoria (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

PTO (Paid Time Off)

Paid holidays

Sick leave

401(k) plan

Job summary

BlueStar Resort & Golf's Trilogy at Vistancia - Kiva Club seeks a Member Services Attendant to greet members and guests, answer inquiries, and coordinate front desk operations.

You will support resident services, manage access, assist with events, and help maintain club standards. The role requires strong customer service, teamwork, and flexibility to work evenings and weekends at the Peoria, AZ location.

Qualifications

• High School diploma or equivalent preferred.
• One to three years’ relative customer service or hospitality experience preferred.
• Experience in a Homeowner Association environment preferred.
• Proficiency in Microsoft Office.
• Ability to read and comprehend simple instructions, short correspondence, and memorandums.
• Excellent verbal communication and customer service skills.
• Flexible schedule including evenings and weekends.

Responsibilities

• Greet and welcome members and guests in an energetic and friendly fashion, according to Trilogy protocol.
• Respond to requests and relay messages.
• Screen members and guests for building access and issue IDs.
• Provide information about club activities and events.
• Maintain opening/closing procedures and clubhouse standards.
• Provide resident services and business center support.
• Assist with administrative tasks and reporting.
• Create monthly Welcome Binders for new homeowners.
• Maintain inventory of merchandise and office supplies.
• Ensure a clean, safe front desk and lobby environment.

Skills

Customer service

Hospitality

Microsoft Office

Communication

Teamwork

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

BlueStar Resort & Golf's Trilogy at Vistancia - Kiva Club seeks a Member Services Attendant to greet members and guests, answer inquiries, and coordinate front desk operations.

You will support resident services, manage access, assist with events, and help maintain club standards. The role requires strong customer service, teamwork, and flexibility to work evenings and weekends at the Peoria, AZ location.