Fitness Concierge: Front Desk & Wellness Support

Shea Properties; Peoria, Northern (AZ, KY); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid time off

Paid holidays

401(k)

Job summary

Trilogy at Vistancia invites a friendly Fitness Attendant to join our wellness team in Peoria, AZ. You will support fitness staff, deliver courteous service to members, and report to the Wellness Director.

Responsibilities include front-desk check-ins, equipment maintenance, towel replenishment, and promoting our fitness services while upholding BlueStar standards.

Candidates should have strong customer focus, be comfortable in a fast-paced environment, and willing to work evenings and weekends.

Qualifications

• High School diploma or equivalent preferred.
• 1–3 years’ direct customer service and hospitality experience required.
• 1–3 years’ health and fitness related work experience preferred.
• Computer literate with proficiency in Microsoft Office.
• Knowledgeable in fitness club operations.
• Skilled in attentive customer service and calmly responding to guest concerns.
• Ability to write routine reports and correspondence.
• Ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
• Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends.
• Valid driver’s license is required.

Responsibilities

• Ensure BlueStar Experience for members and guests by modeling and maintaining the standards set in the BlueStar 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies.
• Operate as part of a team handling daily operations, including opening and closing procedures, facility inspections and stocking, along with communicating facility maintenance needs.
• Maintenance and organization of equipment in Fitness and Locker Room areas.
• Replenishes supply of clean towels in Fitness and Locker Rooms throughout the shift.
• Inspects and maintains Fitness stations for neatness and cleanliness.
• Demonstrates function of Fitness equipment, proper use and techniques
• Welcome and provide a check-in for members and guests at the front desk, providing exceptional customer service and a desire to satisfy all customer inquiries and follow up.
• Provide feedback to managers about customer satisfaction and concerns to improve the overall operations.
• Develop in depth knowledge of all Fitness services and products, with the ability to promote them with enthusiasm to members and guests, and support them in making choices for their wellbeing.
• Other duties and responsibilities may be assigned.

Skills

Customer service

Hospitality

Teamwork

Communication

Flexibility

Multitasking

Education

High School diploma

Tools

Microsoft Office

Job description

Trilogy at Vistancia invites a friendly Fitness Attendant to join our wellness team in Peoria, AZ. You will support fitness staff, deliver courteous service to members, and report to the Wellness Director.

Responsibilities include front-desk check-ins, equipment maintenance, towel replenishment, and promoting our fitness services while upholding BlueStar standards.

Candidates should have strong customer focus, be comfortable in a fast-paced environment, and willing to work evenings and weekends.