Front Desk & Member Experience Specialist

US Fitness; Madison (AL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Complimentary club membership

Discounts on training

Employee referral bonus

In-house Certification

Continuing Education

Full-Time Benefits

Job summary

US Fitness in Madison, AL is looking for an outgoing Front Desk Associate to greet members, answer questions, and set a positive tone from the moment they arrive.

You will check in members, handle calls and transactions, keep the lobby tidy, and support club programs and member engagement. This role offers growth toward Personal Trainer, Membership Manager, and other fitness career paths.

Qualifications

• Friendly, enthusiastic attitude and strong communication skills.
• Organized, punctual and able to multitask in a fast-paced setting.
• Interest in building a fitness career with future opportunities like Personal Trainer.
• Basic computer and cash-handling skills.
• CPR/AED certification or willingness to obtain within 30 days.

Responsibilities

• Greet and check in members, guests, and visitors.
• Handle calls, questions, and transactions with a smile.
• Keep the front desk and lobby clean and organized.
• Support club programs and member engagement.

Skills

Friendly attitude

Strong communication

Organized

Punctual

Cash-handling

Basic computer skills

CPR/AED certification

Job description

US Fitness in Madison, AL is looking for an outgoing Front Desk Associate to greet members, answer questions, and set a positive tone from the moment they arrive.

You will check in members, handle calls and transactions, keep the lobby tidy, and support club programs and member engagement. This role offers growth toward Personal Trainer, Membership Manager, and other fitness career paths.