Front Desk & Member Experience Specialist

Crunch Fitness CR Fitness Holdings, LLC; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Life Insurance

Short-Term Disability

Crunch Membership

Job summary

Crunch Fitness CR Fitness Holdings, LLC is seeking a Front Desk Associate at the Poinciana Club to deliver exceptional member service in a fast-paced environment. You’ll be the first and last impression, greeting guests, processing memberships, and promoting club services with energy and professionalism.

We value a positive attitude, teamwork, and a willingness to go above and beyond. This role offers ongoing training and opportunities for career growth within a rapidly expanding fitness brand.

Qualifications

• Positive, high-energy attitude with a passion for helping others.
• Team player with strong communication and organizational skills.
• Results-driven mindset and willingness to go above and beyond.
• Sales or customer service experience.
• Bilingual Spanish/English (a plus).
• Professional, reliable, and coachable.

Responsibilities

• Welcome and assist members and guests with a friendly, professional demeanor.
• Process memberships, renewals, and guest passes while promoting club services.
• Sell memberships and upsell services to drive club revenue.
• Ensure guests have an outstanding experience and leave with a positive impression.

Skills

High-energy attitude

Team player

Results-driven

Sales or customer service experience

Bilingual Spanish/English

Professional & reliable

Coachable

Job description

Crunch Fitness CR Fitness Holdings, LLC is seeking a Front Desk Associate at the Poinciana Club to deliver exceptional member service in a fast-paced environment. You’ll be the first and last impression, greeting guests, processing memberships, and promoting club services with energy and professionalism.

We value a positive attitude, teamwork, and a willingness to go above and beyond. This role offers ongoing training and opportunities for career growth within a rapidly expanding fitness brand.