Front Desk & Member Experience Specialist

Gold's Gym; Flower Mound (TX); On-site; USD 16,531 - 20,664; Part time

Job summary

Gold's Gym in Flower Mound, Texas, seeks a Front Desk Team Member responsible for greeting and directing members and guests, managing front desk operations, and ensuring a positive experience. The role includes checking members in, handling guest inquiries, assisting with retail operations, and maintaining the front desk area. The ideal candidate should have excellent customer service skills, attention to detail, and a positive, professional demeanor.

Qualifications

• Enthusiastically greet members and guests to create a friendly atmosphere.
• Utilize gym phone system for professional communications.
• Maintain neat appearance and proper uniform while on duty.

Responsibilities

• Greet and direct members and guests as they enter the gym.
• Monitor check-ins and notify management of delinquent accounts.
• Process retail and concession sales, and manage inventory.

Skills

Customer service

Attention to detail

Communication

Job description

Gold's Gym in Flower Mound, Texas, seeks a Front Desk Team Member responsible for greeting and directing members and guests, managing front desk operations, and ensuring a positive experience. The role includes checking members in, handling guest inquiries, assisting with retail operations, and maintaining the front desk area. The ideal candidate should have excellent customer service skills, attention to detail, and a positive, professional demeanor.