Front Desk Member Experience & Membership Advocate

vasafitnessexternalcareers; Chandler (AZ); On-site; USD 32,000 - 75,000; Full time

Benefits offered by this job

Free gym memberships

401(k) options

Employee Assistance Program

Paid Time Off

Medical/Dental/Vision benefits

Paid Parental Leave

Job summary

VASA Fitness in Chandler, AZ, seeks a welcoming Member Experience Specialist to set the tone at the front desk. You’ll greet members, build personal connections, keep the club clean, and guide them on memberships, upgrades, and personal training options, helping members feel valued and excited to return.

In this role you’ll join a team that believes in our mission, works hard, and maintains high standards. Compensation starts at $15.15 per hour with commission; top performers can exceed $32,000

Qualifications

• 1+ year of customer service experience.
• Interest in health, wellness, and fitness.
• Ability to pass a background check.

Responsibilities

• Greet guests at the front desk and create personal connections.
• Guide members on memberships, upgrades, and personal training options.
• Keep the club clean and organized and ensure a welcoming atmosphere.
• Encourage member engagement and reinforce the club’s hospitality standards.

Skills

Customer service

Membership sales

Bilingual skills

Job description

VASA Fitness in Chandler, AZ, seeks a welcoming Member Experience Specialist to set the tone at the front desk. You’ll greet members, build personal connections, keep the club clean, and guide them on memberships, upgrades, and personal training options, helping members feel valued and excited to return.

In this role you’ll join a team that believes in our mission, works hard, and maintains high standards. Compensation starts at $15.15 per hour with commission; top performers can exceed $32,000