Front Desk & Member Experience Lead — 4-Day Week

The Joint Corp.; Mansfield (TX); Presencial; USD 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance options

401(k) Retirement Plan

PTO accrual

Bonus potential every paycheck

Discounted Chiropractic Care

Paid Holidays

Descripción de la vacante

The Joint Chiropractic in Mansfield, TX is seeking a dedicated Front Desk Coordinator to join our growing team. This full-time role focuses on delivering exceptional patient service in a fast-paced walk-in clinic, handling check-ins and payments, and supporting the clinic team to ensure a smooth, welcoming patient experience.

You will greet patients, present membership options, process sales, and help track visits and conversions.

Formación

• Prior experience in sales, customer service, or a client-facing role preferred.
• Strong communication and persuasion skills with a customer-first mindset.
• Ability to work in a fast-paced, walk-in clinic environment.
• Basic computer and payment processing skills.
• Reliable, professional, and goal-oriented team player.

Responsabilidades

• Greet and engage patients, delivering a friendly and professional first impression.
• Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
• Process membership sales, upgrades, and payments accurately.
• Track and report sales activity, patient visits, and conversion metrics.
• Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.

Conocimientos

Sales experience

Customer service

Communication skills

Walk-in clinic experience

Herramientas

POS system

Descripción del empleo

The Joint Chiropractic in Mansfield, TX is seeking a dedicated Front Desk Coordinator to join our growing team. This full-time role focuses on delivering exceptional patient service in a fast-paced walk-in clinic, handling check-ins and payments, and supporting the clinic team to ensure a smooth, welcoming patient experience.

You will greet patients, present membership options, process sales, and help track visits and conversions.