Front Desk Medical Receptionist

Skin Care Specialists PLLC; Tempe (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Skin Care Specialists, PLLC is seeking a full-time Front Desk Receptionist to join our dermatology practice. The ideal candidate shows exceptional customer service, strong attention to detail, and the ability to multitask in a busy medical setting.

EMA/ModMed experience is a plus. Responsibilities include checking patients in/out, collecting demographics and insurance data, scheduling appointments, and coordinating with medical staff to minimize wait times.

Qualifications

• Exceptional customer service; strong attention to detail; ability to multitask in a fast-paced medical office.
• Proficiency in using EMA for scheduling and patient records.
• Prior EMR experience is a plus (EMA/ModMed).
• Experience in a dermatology setting is a plus.

Responsibilities

• Greet patients and check them in/out, collect demographics and insurance data.
• Schedule patient appointments and manage calendars for multiple providers/locations.
• Answer phones and respond to patient and professional inquiries; verify insurance and referrals.

Skills

Customer service

Multitasking

Excellent communication

EMR experience

Education

High school diploma or equivalent

Tools

EMA/ModMed

Job description

Job Description

Skin Care Specialists, PLLC has an opening for a full-time Front Desk Receptionist. Candidate must have exceptional customer service; great attention to detail; must have the ability to multi-task; and prior EMR experience, EMA/ModMed is a plus. As a Medical Receptionist/Scheduler, you will play a crucial role in ensuring smooth operations within the healthcare facility. Your attention to detail, excellent customer service skills, and ability to work in a fast-paced environment will contribute to the overall patient experience.

Daily responsibilities included but are not limited to: checking patients in and out; collecting all demographic information include insurance cards and driver's license; as well as several other general office activities related to a medical practice. Schedule patient appointments and manage the appointment calendar for multiple providers and locations. Coordinate with medical staff to ensure efficient scheduling and minimize wait times. Answer phone calls and respond to inquiries from patients and other healthcare professionals. Verify patient insurance information and obtain necessary authorizations and referrals. Maintain accurate and up-to-date patient records in electronic medical system (EMA). Assist with other front office tasks such as greeting patients, data entry, managing incoming and outgoing faxes.

Skills that will aid in the success of a front desk medical receptionist: Strong organizational skills with the ability to multitask and prioritize tasks effectively. Excellent communication skills, both written and verbal, to interact with patients, healthcare professionals and peers. Proficiency in using office systems (EMA) for scheduling appointments and managing patient records. Ability to work in fast-paced environment a must. Previous experience in a medical receptionist role is preferred. Knowledge of dermatology and/or medical terminology and procedures is a plus.

EOE.

Job Type

Full-time

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience

• Medical office: 2 years (Preferred)
• Medical scheduling: 1 year (Required)

Work Location

In person

Company Description

Skin Care Specialists, with locations in Mesa, Tempe, Queen Creek, and Scottsdale, Arizona, is a premier medical and cosmetic dermatology practice with a team of board-certified dermatologists at the helm. As a physician-owned practice, personalized and patient-centered care sets Skin Care Specialists apart from commercial alternatives. This emphasis on patient-oriented care builds a foundation of trust, fostering a unique relationship between practitioners and their patients.