Front Desk Medical Office Specialist

HCA Healthcare, Inc.; Denver (CO); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time off programs

401(k) match

Education support

Job summary

HCA HealthONE Mile High OB/GYN is seeking a Medical Office Specialist to provide clerical support and ensure high-quality patient care. The team emphasizes efficient operations, patient-first service, and collaboration across departments.

The position involves reception duties, appointment scheduling, registration, insurance checks, and data entry, with a strong emphasis on adherence to policies and patient-centered care.

Qualifications

• Less than one year of experience is required.
• One to three years of experience is preferred.

Responsibilities

• Work at the reception desk, answer phones, greet and communicate with patients and providers.
• Scheduling, canceling, and rescheduling patient appointments.
• Checking in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Filing and retrieving medical records/files.
• Copying and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.
• Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement.
• Perform other duties as required.
• Must read, understand, and adhere to all Physician Services policies and procedures.
• Coordinates continuity of patient care with external healthcare organizations and facilities and referrals from the primary care provider to a specialty care provider.
• Participates on a team for data collection, health outcomes reporting, audits and programmatic evaluation related to Patient Centered Medical Home.

Skills

Reception

Scheduling

Insurance verification

Billing

Patient communication

Job description

HCA HealthONE Mile High OB/GYN is seeking a Medical Office Specialist to provide clerical support and ensure high-quality patient care. The team emphasizes efficient operations, patient-first service, and collaboration across departments.

The position involves reception duties, appointment scheduling, registration, insurance checks, and data entry, with a strong emphasis on adherence to policies and patient-centered care.