Front Desk Medical Office Clerk — On-Site, 7a–4p, Up to $19

Decypher; Nevada (IA); Hybrid; USD 22,000 - 31,000; Full time

Job summary

Decypher seeks a Medical Office Clerk for Family Health Clinic to greet patients, manage calls, schedule appointments, determine eligibility for TRICARE, and coordinate referrals. You will maintain medical records and support daily administrative processes in compliance with procedures.

This on-site role requires a high school diploma or GED, Basic Life Support certification, and at least 12 months of office experience; U.S. citizenship is required.

Qualifications

• Education: High school diploma or GED equivalency; medical terminology desired.
• Certifications: Basic Life Support (BLS) required/preferred.
• Experience: At least 12 months of experience in an office setting.
• U.S. Citizenship is required.

Responsibilities

• Greet patients/visitors at a front desk or information center.
• Answer main office phone line and route calls to the appropriate section.
• Arrange and schedule medical appointments; determine patient eligibility for services.
• Obtain and file updates in medical records; ensure records are complete and accurate.
• Liaise with hospitals and TRICARE to coordinate care and referrals.
• Conduct end-of-day processes and maintain templates in the appointment system.

Skills

Customer service

Administrative support

Communication

Education

High school diploma or GED equivalency

Medical terminology desired

Job description

Decypher seeks a Medical Office Clerk for Family Health Clinic to greet patients, manage calls, schedule appointments, determine eligibility for TRICARE, and coordinate referrals. You will maintain medical records and support daily administrative processes in compliance with procedures.

This on-site role requires a high school diploma or GED, Basic Life Support certification, and at least 12 months of office experience; U.S. citizenship is required.