Front Desk & Medical Office Assistant

OrthoAtlanta; Woodstock (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

OrthoAtlanta seeks a Business Office Assistant to manage patient check-in/check-out, insurance verification, and front-office duties in a busy orthopedic practice. You will handle payments, chart preparation, and daily reconciliations while supporting clinical staff and ensuring a professional, patient-first environment.

The role emphasizes multitasking, empathy, and strong organizational skills in a fast-paced medical office setting.

Qualifications

• Requires high school diploma or GED.
• 2+ years of experience in a medical office setting.
• Working knowledge of Epic (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Attention to detail, professionalism, and discretion.
• Ability to multitask and remain flexible throughout the day.

Responsibilities

• Greet patients and manage front desk check-in/check-out.
• Verify insurance coverage, collect co-pays, post payments, and prepare daily deposits.
• Review charts for accuracy and prepare for next-day services.
• Create and balance cashier reports and ensure daily reconciliation.
• Assist clinical staff and maintain a clean, organized front office.

Skills

Excellent communication

Multitasking

Team collaboration

Detail oriented

Education

High school diploma or GED

Tools

Epic

Job description

OrthoAtlanta seeks a Business Office Assistant to manage patient check-in/check-out, insurance verification, and front-office duties in a busy orthopedic practice. You will handle payments, chart preparation, and daily reconciliations while supporting clinical staff and ensuring a professional, patient-first environment.

The role emphasizes multitasking, empathy, and strong organizational skills in a fast-paced medical office setting.