Front Desk & Medical Assistant — Patient Care Pro (PT)

Montville MedSpa & Pain Center; Towaco (NJ); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Opportunity for advancement

Paid time off

Job summary

Montville MedSpa & Pain Center is seeking a friendly Front Desk Receptionist / Medical Assistant for a hybrid, part-time role with potential to move to full-time. Saturday availability from 9:00 AM–1:00 PM is required, with responsibilities spanning patient check-in/out and assisting providers during procedures.

The role emphasizes delivering an excellent patient experience, strong organizational and multitasking skills, and effective use of CRM/EMR systems while maintaining HIPAA compliance.

Qualifications

• Experience in a medical office, medspa, dermatology, plastic surgery, pain management, or similar healthcare setting is preferred.
• Excellent communication and customer service skills.
• Professional, polished, and friendly demeanor.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet patients and provide a welcoming, professional experience from check-in through checkout.
• Answer calls, texts, and patient inquiries in a timely and professional manner.
• Schedule, confirm, reschedule, and cancel appointments; collect and verify patient information.
• Assist with incoming leads and convert inquiries into scheduled appointments.
• Maintain accurate patient records in scheduling and EMR systems.
• Support front desk operations and clinical team as needed.

Skills

Communication skills

Customer service

Teamwork

Organization

Multitasking

HIPAA compliance

Tools

CRM software

EMR systems

Job description

Montville MedSpa & Pain Center is seeking a friendly Front Desk Receptionist / Medical Assistant for a hybrid, part-time role with potential to move to full-time. Saturday availability from 9:00 AM–1:00 PM is required, with responsibilities spanning patient check-in/out and assisting providers during procedures.

The role emphasizes delivering an excellent patient experience, strong organizational and multitasking skills, and effective use of CRM/EMR systems while maintaining HIPAA compliance.