Front Desk Manager

Pho Prime, LLC; Tampa (FL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay!

Paid Training.

Discounts & benefits for employees.

Cellphone reimbursements.

Healthcare benefits (state-required in

Medical, Dental, Vision coverage.

Paid time off from day one.

Career development via NFC University.

Short-Term Disability Income.

Job summary

Pho Prime, LLC in Tampa, FL is seeking a Front Desk Manager NFC Amenity Management to lead guest services at the front desk. The role requires supervising a team, ensuring a welcoming atmosphere, and maintaining operational standards.

The position offers full-time hours (M-F 7am-3pm) with potential night/weekend coverage and benefits including health and PTO. Join NFC University for career development and growth opportunities.

Qualifications

• Experience supervising others is a plus.
• Works well independently in a fast-paced environment.
• Front desk management and hospitality mindset.
• Able to handle multiple tasks and coordinate with vendors.

Responsibilities

• Assist in hiring, training, and mentoring a team that upholds brand standards.
• Supervise staff, coordinate meetings/trainings, and manage staff schedules for desk coverage.
• Create operating systems and checklists for a well-maintained, clean facility.
• Conduct daily facility inspections and promptly communicate malfunctions.
• Promptly answer, record, and complete all resident requests and coordinate reservations.
• Facilitate contractor check-ins/outs and manage vendor relationships.
• Assist in preparing community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Work exclusively at the front desk and follow HR policies.
• Cover shifts to ensure proper staffing and use the payroll scheduler.

Job description

Front Desk Manager NFC Amenity Management

Address Tampa, FL, 33602, US

Compensation $45,000.00/year

Schedule Full time

Job Type Permanent

Description

This position includes Health, Vision, and Dental Insurance options, as well as Paid Time Off.

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Experience in supervising others is a plus. Making eye contact and being welcoming are essential. The pay is $45,000 per year for this full-time position. The weekly schedule for this position will be M-F 7am-3pm, with the ability to cover nights and weekends when needed.

• Weekly Pay!
• Paid Training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements are available for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Responsibilities:

• Assist in hiring, training, and mentoring a team that will follow the company's mission and brand standards.
• Supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage.
• Create operating systems and checklists to ensure a well-maintained, clean facility. Be the primary point of contact for facility maintenance, repairs, and cleaning.
• Conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management.
• Promptly answer, record, and complete all resident requests, phone calls, questions, or concerns. Coordinate all facility reservations.
• Facilitate contractor check-ins and check-outs, and cultivate relationships with the company's preferred vendors.
• Assist in the preparation of the community events required by the building.
• Stay abreast of industry standards, technology, and trends.
• Perform other duties as assigned that relate to the success of the property.
• This position requires you to work exclusively at the front desk.
• Follows all HR and Risk Management Company Policies
• Performs miscellaneous job-related duties as assigned.
• Covers shifts for team members to ensure proper staffing requirements are maintained.
• Uses the Company-Approved Team Scheduler to ensure payroll budget compliance.

Some of the traits and qualities we look for in this position include:

• Front Desk Management
• Hospitality Management
• Outgoing Personality
• Teamwork
• Detail-Oriented
• Proactive
• Scheduling
• Accuracy
• Training & Teaching Others
• Client Relationship Skills

All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

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