Front Desk Manager

Crunch Fitness, Primetime Fitness LLC; Richmond Hill (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary gym membership

CPR/AED re-certifications

Group health, disability, and life ins

Job summary

Crunch Fitness is seeking a Front Desk Representative to welcome members, check in guests, and support daily club operations in a fast-paced gym environment. You will respond to inquiries, relay messages, and assist with events while maintaining a friendly, professional atmosphere.

Requirements include fluent English, strong communication, and the ability to multitask with energy and patience. Open availability and 18+ years old are needed to join our team.

Qualifications

• Fluent English required.
• Strong reading and writing skills.
• Excellent communication and customer service abilities.
• 18+ years old; able to work in a fast-paced gym environment.
• Must be able to multitask with energy and patience; open availability.

Responsibilities

• Greet members and guests with a welcoming demeanor.
• Check in members and guests per procedures.
• Handle club software messages at check-in and relay messages as needed.
• Answer phones courteously and professionally.
• Inform members of events and maintain a welcoming atmosphere.
• Sell retail products where applicable and assist with member services.

Skills

Fluent English

Reading

Writing

Communication

Customer Service

Age 18+

Fast-paced environments

Multitasking

Energy

Patience

Open Availability

Stamina

Standing/Walking

Job description

Full Job Description

Crunch is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. We are looking for energetic persons who want to work at a fun, high paced gym. If you are that person, then Crunch wants you!

Benefits/ Perks

• Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
• Complimentary CPR/AED Re-certifications
• Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others. Must maintain full time status
• Complimentary Crunch gym membership
• Discounts on services, products, and much more!

Front Desk Representative Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Understand and follow all policies, procedures and standards
• Sell retail products (if sold at the front desk)
• Schedule member service needs
• Assist in retail, childcare, etc. desks/areas as needed
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Above position may report to Operations Manager where applicable
• Follow all policies and procedures in Employee Handbook
• Above description may be subject to change or alteration at any time

Qualifications:

• Fluent in English
• Proficient reading and writing skills
• Good communication skills
• Strong customer service skills
• 18+ years of age
• Experience in a fast-paced environment
• Multitasking skills
• High energy and patience required
• Open availability
• Ability to stand, walk, and move for extended periods of time

Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work Location:

In person

Website:

www.primetimefitness.org