Front Desk Manager

Tpg Pc; Reisterstown (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401k

Health Insurance

Paid Holidays

Job summary

Tpg Pc is seeking a Full-Time Front Desk Manager to oversee their pediatric practice in Reisterstown, Maryland. The ideal candidate will possess strong organizational and communication skills, with experience in customer service or healthcare settings. Responsibilities include managing front office operations, training staff, and ensuring accurate documentation.

Benefits include 401k, Health Insurance, and Paid Holidays. Prior healthcare experience and knowledge of Electronic Health Record systems are preferred.

Qualifications

• One to two years of supervisory experience in customer service or healthcare settings.
• Strong organizational, communication, and critical thinking skills.
• Demonstrated leadership ability and team management skills.

Responsibilities

• Oversee daily front desk operations to ensure smooth and efficient patient flow.
• Train, supervise, and support front desk staff to maintain high standards of customer service.
• Manage appointment scheduling, patient check-in/check-out, and billing processes.
• Ensure accurate and timely documentation of patient information and administrative records.

Skills

Supervisory experience in customer service or healthcare

Strong organizational skills

Communication skills

Critical thinking skills

Team management skills

Proficiency in computer systems

Ability to multitask

Interpersonal skills

Attention to detail and accuracy

Tools

Electronic Health Record systems

Office Practicum

Job description

Full-Time Front Desk Manager position at Pediatrics at Chartley. Seeking a computer-savvy, energetic, and efficient team player to join our dedicated staff of medical professionals.

Benefits include 401k, Health Insurance, and Paid Holidays.

Key Responsibilities

• Oversee daily front desk operations to ensure smooth and efficient patient flow
• Train, supervise, and support front desk staff to maintain high standards of customer service
• Manage appointment scheduling, patient check-in/check-out, and billing processes
• Ensure accurate and timely documentation of patient information and administrative records
• Address patient inquiries and resolve issues promptly and professionally
• Collaborate with medical staff to facilitate effective communication and coordination
• Maintain a clean, organized, and welcoming front office environment
• Implement and uphold office policies and procedures to enhance operational efficiency

Skills and Qualifications

• One to two years supervisory experience in customer service or healthcare settings
• Strong organizational, communication, and critical thinking skills
• Demonstrated leadership ability and team management skills
• Proficiency in computer systems
• Ability to multitask and prioritize in a fast-paced environment
• Professional demeanor with excellent interpersonal skills
• Detail-oriented with a focus on accuracy and confidentiality
• Prior healthcare experience highly preferred
• Knowledge of Electronic Health Record systems highly preferred
• Experience with Office Practicum highly preferred
• Knowledge of billing and insurance processes highly preferred