Front Desk Manager

SPENGA; Danville (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

SPENGA in Danville is seeking a Front Desk Manager to energize our team and deliver outstanding member experiences. This role focuses on booking prospects, following up on leads, achieving sales goals, and supporting daily studio operations.

The ideal candidate thrives in a fast-paced, team-driven environment, is highly motivated, and has flexible daytime hours including 5:30am starts; some closing shifts and weekends may apply.

Qualifications

• Excellent customer service and sales skills.
• Previous sales and/or management experience; preferably high end goods or services.
• Strong leadership skills.
• Willingness to learn.
• Motivation and drive.
• Experience with the MindBody platform is a HUGE plus!
• Experience and/or knowledge in personal training, group training, spin and yoga are a plus.
• Social media skills a plus.

Responsibilities

• HAVE FUN! Be enthusiastic and passionate about our programming and the service we provide our members.
• Sell memberships and retail
• Check in members
• Assist/work front desk/ childcare staff
• Meet and exceed sales and retention expectations
• Retain and increase client participation
• Assist with daily operations
• Assist with inventory management
• Help with community outreach efforts
• Set up and reset studio equipment before and after sessions
• Maintain clean facility
• As a SPENGA ambassador, you will sell and add to the SPENGA culture in and outside of the studio

Skills

Customer service

Sales ability

Leadership

Motivation

Willingness to learn

People skills

Tools

MindBody

Job description

Join a motivated, upbeat and enthusiastic team in Danville's favorite fitness studio! SPENGA combines the three essential elements of fitness to create what is simply known as the Best. Workout. Ever. Our unique concept delivers a combination of spin, strength, and yoga in every 60-minute session, and is designed to help improve your endurance, strength, and flexibility.

Position Summary:

A SPENGA Front Desk Manager is a positive, energetic and efficient individual who is highly motivated and goal-oriented. Our FDMs book prospects, follow up on lead generation, achieve and surpass sales goals and help grow our studio. FDMs help manage the studio and welcome and care for our members. We are currently looking for someone with flexible hours to work opening/daytime shifts (5:30am start time), with some options of closing shifts and weekends. We are a team-centric environment, where everyone pitches in on all fronts - bring your enthusiasm and energy and come help us deliver a fantastic member experience!

Qualifications

• Excellent customer service and sales skills
• Previous sales and/or management experience; preferably high end goods or services
• Strong leadership skills
• Willingness to learn
• Motivation and drive
• Experience with the MindBody platform is a HUGE plus!
• Experience and/or knowledge in personal training, group training, spin and yoga are a plus
• Social media skills a plus
• We are a great team ready to grow to continue to provide the best possible environment and experience for our members. If you love health and fitness, connecting with people and sharing with clients the positive impact SPENGA will have on their lives, then you've come to the right place!

Job Requirements

• HAVE FUN! Be enthusiastic and passionate about our programming and the service we provide our members
• Sell memberships and retail
• Check in members
• Assist/work front desk/ childcare staff
• Meet and exceed sales and retention expectations
• Retain and increase client participation
• Assist with daily operations
• Assist with inventory management
• Help with community outreach efforts
• Set up and reset studio equipment before and after sessions
• Maintain clean facility
• As a SPENGA ambassador, you will sell and add to the SPENGA culture in and outside of the studio

Compensation: $18.00 - $22.00 per hour

SPENGA is an exciting, rapidly growing company, with the goal of bringing the Best. Workout. Ever. to every neighborhood. SPENGA stands for spin + strength + yoga, and we combine all 3 into one 60-minute workout. With 50+ studios running and 250+ territories sold, we are continuously building our teams of instructors, salespeople, managers, and operators, to prepare for expansion. In-depth training is provided through our LMS, along with live training with the corporate team. At SPENGA, our members come for the workout and stay for the community. And the strength of our community starts with our SPENGA teams.