Front Desk Leader: Guest Experience & Team Growth

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square; Lawrence Park Township (Erie County); On-site; USD 42,000 - 56,000; Full time

Job summary

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a dependable front desk leader to supervise daily operations and mentor a team. You will set the tone for guest experiences, resolve issues, and ensure seamless service in a busy lobby.

This role rewards reliability with genuine career momentum in a growing market near Philadelphia. If you bring proven supervisory experience at a front desk and stay calm under pressure, we would love to meet you.

Qualifications

• We are looking for someone unfailingly dependable who teammates can rely on shift after shift.
• Natural hospitality instincts and ability to stay composed under pressure.
• Experience leading a front desk team and delivering excellence.

Responsibilities

• Supervise daily front desk operations and guest interactions.
• Support and develop the front desk team to achieve service goals.
• Serve as a key point of contact for guests and resolve issues efficiently.

Skills

Dependable

Leadership

Hospitality focus

Job description

Fairfield Inn & Suites Philadelphia Broomall/Newtown Square is seeking a dependable front desk leader to supervise daily operations and mentor a team. You will set the tone for guest experiences, resolve issues, and ensure seamless service in a busy lobby.

This role rewards reliability with genuine career momentum in a growing market near Philadelphia. If you bring proven supervisory experience at a front desk and stay calm under pressure, we would love to meet you.