Front Desk Leader — Elevate Guest Experience

Crescent Hotels & Resorts; Town of Deerfield (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Highly competitive wages

Exceptional benefits plan

401K matching

Flexible scheduling

Discounts on Crescent properties

Tuition reimbursement

Job summary

Crescent Hotels & Resorts is hiring for a Front Office role at our Wisconsin location. You will work with a dynamic team to ensure guest satisfaction and seamless front desk operations. Prior supervision experience at a hotel is required, with Marriott Brand experience preferred.

We offer highly competitive wages, a robust benefits package, 401K matching, flexible scheduling, travel discounts, and tuition reimbursement for eligible associates and family members.

Qualifications

• 1 year experience as a Hotel Front Desk Supervisor is required.
• Marriott Brand Experience is preferred.

Responsibilities

• Communicate effectively to provide clear direction to staff.
• Greet guests warmly and provide accurate information about hours and local attractions.
• Complete registration efficiently and manage room assignments and guest accounts.
• Verify and imprint credit cards, handle cash, and balance house banks.
• Answer phones promptly and relay messages to guests.

Skills

Team Player

Leader

Detail Oriented

Dedicated

Job description

Crescent Hotels & Resorts is hiring for a Front Office role at our Wisconsin location. You will work with a dynamic team to ensure guest satisfaction and seamless front desk operations. Prior supervision experience at a hotel is required, with Marriott Brand experience preferred.

We offer highly competitive wages, a robust benefits package, 401K matching, flexible scheduling, travel discounts, and tuition reimbursement for eligible associates and family members.