Front Desk Lead & Duty Manager - Gym Ops (Weekends)

Project 2231; Clarksville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

ACME Athletics in Clarksville, TN seeks a Front Desk Lead / Manager on Duty to greet members, manage check-ins, process sales, and keep the lobby welcoming. You will serve as the on-shift point of contact for staff, members, and coaches, and help train the front desk team.

This is a full-time hourly role at $16 per hour with weekend and holiday availability. Mindbody or POS experience is a plus, and strong organization and communication skills are essential to ensure smooth shift handoffs and

Qualifications

• Experience in front desk or hospitality; supervisory experience preferred.
• Strong communication, professional demeanor, and the ability to make decisions on shift.
• Must be at least 18 years old and available for openings/closings.

Responsibilities

• Greet members and guests, handle check-ins, and answer questions about memberships, classes, and services.
• Act as Manager on Duty during assigned shifts, serving as the main point of contact for staff, members, and coaches.
• Complete opening and closing procedures, including facility walkthroughs, cash handling, and securing the building.
• Process sales, payments, and account updates in Mindbody and the POS.
• Answer phone calls, emails and voicemails promptly.
• Resolve member concerns professionally and escalate issues to management when needed.
• Review daily schedule and ensure smooth shift handoffs.
• Coordinate with coaches and staff on schedule changes, events, and account updates.
• Monitor facility and equipment; report repairs and supply needs.
• Help train front desk team members and uphold service standards.
• Keep the front desk, lobby, and common areas clean and inviting.

Skills

Front desk lead

Customer service

Leadership

Cash handling

Scheduling & ops

Communication

Tools

Mindbody

POS system

Shift scheduling

Job description

ACME Athletics in Clarksville, TN seeks a Front Desk Lead / Manager on Duty to greet members, manage check-ins, process sales, and keep the lobby welcoming. You will serve as the on-shift point of contact for staff, members, and coaches, and help train the front desk team.

This is a full-time hourly role at $16 per hour with weekend and holiday availability. Mindbody or POS experience is a plus, and strong organization and communication skills are essential to ensure smooth shift handoffs and