Front Desk Lead — Aloha Guest Service & Growth

OUTRIGGER Hospitality Group; Lahaina (HI); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Vacation Leave

Medical Leave

401K

Recognition Programs

Employee Assistance Program

Discounted Hotel Rates

Job summary

OUTRIGGER Resorts & Hotels in Lahaina, Hawaii, is hiring a Front Desk Agent to warmly welcome guests and uphold our aloha spirit. You will assist guests, check-in/out, and respond to requests, delivering consistent service in line with our policies.

Candidates typically have 1–2 years of customer service experience, able to work flexible days and shifts, and bring a friendly, service-oriented attitude. Training and development programs offer opportunities for growth within our properties.

Qualifications

• Minimum 1-2 years of customer service experience.
• Able to work flexible days and shifts.
• Strong service-oriented attitude and teamwork.

Responsibilities

• Assist guests at the front desk in accordance with policies and procedures.
• Support the Front Desk Manager to ensure smooth operation and consistent guest service.

Skills

Customer service

Job description

OUTRIGGER Resorts & Hotels in Lahaina, Hawaii, is hiring a Front Desk Agent to warmly welcome guests and uphold our aloha spirit. You will assist guests, check-in/out, and respond to requests, delivering consistent service in line with our policies.

Candidates typically have 1–2 years of customer service experience, able to work flexible days and shifts, and bring a friendly, service-oriented attitude. Training and development programs offer opportunities for growth within our properties.