Front Desk Lead

Community Dental Partners; San Antonio (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Health Insurance (PPO/HSA)

Vision Insurance

Dental Insurance

Disability Insurance (STD/LTD)

Life Insurance

Paid Time Off

Holiday Pay

Career Growth Opportunities

Job summary

Community Dental Partners is seeking a Front Desk Lead in San Antonio to support the dentist and office manager. You will manage front desk duties, discuss treatment options with patients, and help the office run smoothly in a fast-paced environment.

This full-time, non-exempt role offers hourly pay based on experience, with benefits including health and dental insurance, 401(k), paid time off, and growth opportunities within a patient-focused practice.

Qualifications

• Education: High School graduate or equivalent.
• Written and verbal communication skills.
• Customer service experience preferred.
• Multitasking and prioritizing.
• Dependability and problem solving.
• Ability to work under pressure.
• Attention to detail.
• Team player.

Responsibilities

• Understand all day-to-day duties of front office staff.
• Engage in clinical conversations with patients about treatment.
• Assist office manager with sending claims and codes.
• Handle pre-authorizations, narratives, PA and intraoral pictures.
• Support the practice manager.

Skills

Customer service

Multitasking

Communication

Teamwork

Attention to detail

Problem solving

Education

High School diploma or equivalent

Tools

Computer software

Job description

Front Desk Lead

Reports to: Practice Manager

Key Partnerships: Billing, Clinical, Operations

Department: Operations

Salary: $20/hr (based on experience)

Classification: Non-Exempt

Status: Full Time

About this role:

If you are team-oriented and looking for an opportunity to assist patients in our community, by providing a beautiful smile. Come join our team! you would work very closely with the dentist. You would take a big role and help patients understand the dental care that they need for their oral health. In this role, you will assist patients by providing options that most dental offices don’t offer! if you enjoy high paced high-energy environments, you will enjoy this job!

Job Responsibilities:

• The Front Desk Lead must understand and comprehend all of the day-to-day duties of front office staff.
• Being able to have a clinical conversation with the patient(s) about the excessive treatment.
• In this role, you will help the office manager send claims, codes
• Must be able to understand pre-authorizations, narratives, and sending PA and intraoral pictures.
• Will support the practice manager

Basic Qualifications:

• Education: High School graduate or equivalent
• Written and verbal communication skills.
• Customer service
• Multitasking and prioritizing.
• Dependability.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail
• Ability to work as a team player

Key Skills and Abilities, Characteristics of a good fit:

• Knowledge of computer software applications.
• Effective oral and written communication skills.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to use good judgment and maintain the confidentiality of information
• Strong written and verbal communication skills
• Ability to work with minimal supervision, self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement; supportive of leadership and role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Amazing customer service skills, great at building relationships with new people

Benefits:

• 401(k)
• Health Insurance (PPO/HSA)
• Vision Insurance
• Internal Dental Insurance
• Disability Insurance (STD/LTD)
• Life Insurance
• Paid Time Off
• Holiday Pay
• Career Growth Opportunities

Schedule and Location:

Gloss Dental (Fredericksburg Rd)

Monday-Friday

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Aff…? We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law

Internal ID: CDP100