Front Desk & Insurance Support Specialist — Flexible Schedule

Myabraham; Town of Texas (WI); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency based in Wisconsin is looking for a Receptionist to enhance their customer service team. The ideal candidate will manage office communications, support scheduling, and engage with customers while contributing to a positive workplace environment. Offering a competitive salary of $16.00 - $18.00 per hour, this role provides a chance for professional growth and advancement in the insurance field.

Qualifications

• Previous experience in a receptionist or customer service role.
• Good communication and interpersonal skills.
• Organizational skills and ability to multitask.
• Comfortable in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Customer service

Communication skills

Organizational skills

Multitasking ability

Sales conversation engagement

Tools

Microsoft Office

CRM systems

Job description

A local insurance agency based in Wisconsin is looking for a Receptionist to enhance their customer service team. The ideal candidate will manage office communications, support scheduling, and engage with customers while contributing to a positive workplace environment. Offering a competitive salary of $16.00 - $18.00 per hour, this role provides a chance for professional growth and advancement in the insurance field.