Front Desk Host Steakhouse

Berns Steak House; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

20% off food and non-alcoholic drinks

401K Employer Match

Education Reimbursement Program

Holiday Bonus Shift Pay

Complimentary Family Meal

Job summary

Berns Steak House in Tampa, Florida, is seeking a Host to ensure patrons have a memorable dining experience. The role requires greeting guests, handling seating arrangements, and managing reservations in a high-volume environment.

The successful candidate will possess strong communication and problem-solving skills, and will be expected to work evenings, weekends, and holidays. Benefits include discounts, health coverage, and career growth opportunities.

Qualifications

• Ability to work evenings, weekends, and holidays.
• Strong problem solving skills.
• Must be friendly and professional.

Responsibilities

• Greet guests as they enter the restaurant.
• Handle high volume seating organization.
• Input accurate reservations and special requests.

Skills

Works well with others

Balancing timeliness and accuracy under pressure

Clear communication

Problem solving skills

Job description

Job Summary

Our host team strives to ensure that our patrons have a memorable evening by helping them to their tables with a friendly and professional greeting. Providing compassionate and enthusiastic service over the phone and communicating guest needs to the appropriate departments requires a high level of attention to detail and the ability to multitask in a very high volume restaurant atmosphere.

Responsibilities

• Handle high volume seating organization and needs in a professional, guest focused manner.
• Greet guests as they enter the restaurant.
• Input accurate reservations and special requests into digital reservation system.
• Answer customer inquiries regarding history, policies and procedures.
• Communicate messages and special requests to management in a precise and clear way.
• Help to clear and reset tables to seat guests in a timely fashion.

Qualifications

• Must work well with others with a friendly but professional work ethic.
• Ability to balance timeliness and accuracy under pressure.
• Ability to listen and communicate clearly while maintaining proper confidentiality.
• Strong problem solving skills.
• Must be able to work evenings, weekends, and holidays.

Benefits

• Immediate
  • Closed On Monday
  • Holiday Bonus Shift Pay for Thanksgiving Day and Christmas Eve
  • Custom Supplemental Insurance Coverages Through AFLAC
    • Life Insurance Policy (10-, 20-, & 30-year terms)
    • Short Term Disability Income Insurance
    • Accident Advantage On/Off Job Insurance
    • Cancer Protection Insurance
    • Critical Care Protection Insurance
    • Hospital Choice Insurance
  • Bereavement Pay for Loss of Immediate Family, Extended Family, and Pets
  • Family First Discounts
    • 20% off food and non-alcoholic drinks at Bern’s Steak House for employee and up to 3 guests
    • 20% off food and non-alcoholic drinks at the Harry Waugh Dessert Room for employee and up to 3 guests
    • 10% off total purchase at Bern’s Fine Wines & Spirits retail store
    • 20% off entire bill for all meal periods at Élevage SOHO Kitchen & Bar for employee
    • 20% off Spa Services at Spa Evangeline for employee
    • 20% off Epicurean Theatre classes per online purchase
    • Marriott Friends and Family Discount for hotel accommodations
  • Complimentary Family Meal and/or $3 Discounted Meal per shift
  • Free, Secure, Covered Parking
• 90-Days
  • Custom Packaging Health Plan Options with Tenured Based Employer Contribution
    • Health
    • Dental
    • Vision
  • Internal Career Growth Opportunities
• 1-Year
  • Tenured Anniversary Pay for maintaining full-time status (5 days up to 20 days paid annually)
  • 401K Employer Match of 25% Up to the First 6%
  • Education Reimbursement Program for Approved Courses and Certifications with Supplemental Reimbursement for Travel and Materials

Equal Employment Opportunity

The Company values a diverse workforce with all the unique qualities that individuals of various backgrounds and experiences offer our organization. We are committed to providing opportunities and developing employees to their fullest potential without regard to race, color, gender, age, religion, national origin, marital status, military status, disability, sexual orientation or any other status protected by law.