Front Desk Host/ Assistant Manager

MiniLuxe; Lexington (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

MiniLuxe is seeking a Front Desk Host/ Assistant Manager to enhance client experiences and ensure operational excellence. The ideal candidate will have a passion for hospitality, excellent communication skills, and a proven track record in a similar role. This full-time position offers competitive pay and a comprehensive benefits package, including health care and flexible schedules.

Benefits

Competitive compensation package

Comprehensive health care plan

Paid Time Off

401k retirement savings account

Free Services & Retail Discounts

Flexible Schedules

Growth and development opportunities

Qualifications

• 1+ years of experience in retail, spa/salon, or hospitality.
• Excellent communication, verbal, and written skills.
• Ability to multi-task and prioritize.

Responsibilities

• Provide exceptional and meaningful service to clients.
• Support studio operations during each shift.
• Accountable for driving revenue goals.

Skills

Client Service

Hospitality

Communication

Problem Solving

Job description

Join to apply for the Front Desk Host/ Assistant Manager role at MiniLuxe

1 week ago Be among the first 25 applicants

Join to apply for the Front Desk Host/ Assistant Manager role at MiniLuxe

This range is provided by MiniLuxe. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $22.00/hr

About MiniLuxe

Over the last decade, we have been reimagining and revolutionizing the world's most used but least regulated beauty service: Nail Care. We celebrate self-care as an everyday luxury and we are doing this by becoming the world's leading ethical and clean nail-care brand with an empowered community of designers, delivering super-hygienic, high-quality services, with safe and better-for-you, clean beauty products backed by the experience of completing over 3M services.

We ensure safe practices for our clients & our teams. Our People First culture is our greatest asset & we believe having passion and creativity in your craft and career will help to drive our business. We believe diversity is beautiful and we don't just encourage diversity & inclusion, we embody it as a 95% diverse team! If you believe in these values and are about being your best self and making an impact; then we would love to have you join the MiniLuxe team

Position Overview

MiniLuxe is hiring the Host position to support the client experience and studio operations to drive the highest level of hospitality, operational excellence, and consistency across our studios.

This role requires a passion for hospitality and 1+ years of experience in retail, spa/salon, or hospitality. This individual should find genuine passion in delivering happiness and connecting with clients. Candidates without relevant experience need not apply.

Key Responsibilities

Client Service/Hospitality:

• Exhibit a deep & natural passion for hospitality while exuding positivity while under pressure.
• Provide exceptional and meaningful service to clients.
• Build lasting relationships with new and loyal clientele.
• Supports the client experience and studio operations during each shift.
• Quickly and efficiently resolves client issues in the moment or with timely follow up.
• Proficiently schedule and prioritize the Zenoti booking system to drive revenue and balance client/team member needs.
  
  

Team Culture & Support

• Ability to multi-task and prioritize to support the flow of clients and team.
• Displays a team player attitude- willing to jump in to help support the team of talent without being asked.
  
  

Business Driving

• Accountable to driving studio daily/weekly/monthly revenue goals through retail knowledge, premium service selling/upgrading and schedule optimization.
• Process transaction/take payment for all retail/services rendered.
  
  

Studio Standards

• Uphold the highest standards of cleanliness consistently throughout the day both on the studio floor and in the clean lab.
• Ensures inventory is regularly and accurately received and accounted for.
• Supports weekly/monthly inventory counts in studio.
  
  

Who You Are

• Outgoing, friendly, positive, and love to connect with people.
• Excellent communication, verbal, and written skills
• Reliable and punctual
• Exceptional interpersonal, planning, and organizational skills
• Highly motivated, results-oriented, and a self-starter
• Ability to influence, motivate, and communicate cross functionally
• Problem solver, able to navigate operational issues with resilience
• Ability and willingness to travel to studios within the market
  
  

Benefits

MiniLuxe is always leveling up our benefits package to provide what our team wants. This includes:

• Competitive compensation package
• Retail Commission
• Comprehensive health care plan (all the good stuff: medical/dental/vision/LTD/STD and life insurance benefits)
• Paid Time Off
• Retirement savings account aka 401k
• Free Services & Retail Discounts across our awesome non-toxic products
• Flexible Schedules
• Continued growth, development, and learning opportunities.
  
  

Wednesday - Sunday Full time schedule

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

Referrals increase your chances of interviewing at MiniLuxe by 2x

Get notified about new Host jobs in Lexington, MA.

Host Person - Restaurants Encore Boston Harbor

Host/Take Out Associates - Burlington Mall

Freelance In-Person Event Host, Boston, MA

Host Person - Restaurants Encore Boston Harbor

Host/Take Out Associates - Logan Airport

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.