Front Desk Guide, Overnight

Starwood Hotels; Seattle (WA); On-site; USD 33,062 - 35,817; Full time

Job summary

Starwood Hotels is seeking a Front Desk Guide, Overnight to welcome guests and ensure a relaxing, effortless stay from arrival to departure. The role emphasizes warm, attentive service and collaboration with a hospitality team.

The ideal candidate has at least 1 year of front desk or guest-service experience, may speak a second language, and is capable of multitasking in a fast-paced 24-hour operation while maintaining attention to detail.

Qualifications

• Minimum 1 year of similar front desk or guest-service experience.
• Secondary language ability is a plus.
• Experience in guest or customer service; team player, hard worker, detail oriented.
• Willingness to work in a 24-hour operation.

Responsibilities

• Provide friendly front desk service and greet guests.
• Assist guests with arrival, stay, and departure experiences.
• Collaborate with hotel team to ensure impeccable service.
• Handle multiple tasks with attention to detail.

Skills

Guest service

Multitasking

Detail oriented

Team player

Hard working

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front‑of‑house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a first glimpse of the brand’s best self.

We’re currently searching for a warm, welcoming, articulate Front Desk Guide, Overnight to ensure that every guest’s experience is relaxing and effortless—at arrival and departure and all through the stay. If you love meeting new people, being of service, and helping to grow a great brand, we’d love to chat.

About You

• Passionate about hotel operations and guest service with a minimum of 1 year of similar work experience.
• Ability to speak a secondary language is a plus.
• Experience in guest or customer service, a team player, hard worker, multi-tasker and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

About Us

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

$25.21 per hour

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.