Front Desk & Guest Services Specialist — Growth & Training

Alphabe Insight Inc; Columbus (OH); On-site; USD 43,000 - 50,000; Full time

Benefits offered by this job

Training and guidance to support your

Collaborative team environment

Career growth opportunities

Professional skill development

Competitive compensation based on role

Job summary

Biz Voice Boost is seeking a friendly, organized Front Desk Agent to create a welcoming first impression for visitors and customers in Columbus, OH. The role involves greeting guests, providing information, and supporting daily administrative tasks in a collaborative team environment.

You will interact with visitors, direct inquiries, and help maintain an organized reception area while upholding a professional, service-oriented atmosphere.

Qualifications

• Strong verbal communication and interpersonal skills.
• Friendly, approachable, and professional demeanor.
• Good organizational skills and attention to detail.
• Dependable, punctual, and able to manage multiple tasks.
• Ability to work collaboratively and adapt to changing priorities.

Responsibilities

• Welcome visitors and customers in a courteous and professional manner.
• Provide general information and direct inquiries to the appropriate team members.
• Assist with routine front desk activities and help maintain an organized reception area.
• Support daily administrative tasks, including organizing documents and handling general records.
• Help ensure visitors receive timely assistance and a positive overall experience.
• Communicate with colleagues to support smooth daily operations.
• Maintain a professional attitude and contribute to a welcoming environment.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Punctuality

Team collaboration

Customer service

Job description

Biz Voice Boost is seeking a friendly, organized Front Desk Agent to create a welcoming first impression for visitors and customers in Columbus, OH. The role involves greeting guests, providing information, and supporting daily administrative tasks in a collaborative team environment.

You will interact with visitors, direct inquiries, and help maintain an organized reception area while upholding a professional, service-oriented atmosphere.