Front Desk Guest Services Specialist

Inn of the Mountain Gods Resort and Casino; Mescalero (NM); On-site; USD 28,000 - 38,000; Full time

Job summary

Inn of the Mountain Gods Resort and Casino is looking for a Front Desk Agent in Mescalero, New Mexico. This position involves assisting guests with check-in and check-out, managing reservations, and addressing any customer needs during their stay.

Ideal candidates will have at least a high school diploma and a year of customer service experience. The role requires strong communication skills and a friendly demeanor to enhance guest experiences.

Qualifications

• At least one year experience in a customer service environment.
• Excellent communication and computer skills.
• Healthy and friendly attitude towards co‑workers and guests.

Responsibilities

• Assist in checking in and checking out hotel guests.
• Take and manage reservations for hotel guests.
• Provide guests with directions or other venue information.

Skills

Customer service

Communication

Problem-solving

Technical skills

Education

High School Diploma or GED

Tools

Basic computer systems

Job description

Inn of the Mountain Gods Resort and Casino is looking for a Front Desk Agent in Mescalero, New Mexico. This position involves assisting guests with check-in and check-out, managing reservations, and addressing any customer needs during their stay.

Ideal candidates will have at least a high school diploma and a year of customer service experience. The role requires strong communication skills and a friendly demeanor to enhance guest experiences.