Front Desk Guest Services Specialist

BENCHMARK; Chicago (IL); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

Pyramid Global Hospitality's Quadrangle Club is seeking a Front Desk Agent to create memorable first impressions for guests. You will check guests in, share hotel information, and help with requests, ensuring accuracy and service.

The ideal candidate has an engaging personality, strong communication skills, and basic computer abilities. Flexibility to work varied shifts, including weekends and holidays, is required, and compensation is $20 per hour.

Qualifikationen

• Strong desire to make an impact on others.
• Outgoing and engaging personality.
• Computer skills.
• Excellent verbal and written communication skills.
• Availability to work varied shifts including weekends and holidays.

Aufgaben

• Greet and check in guests, verify details and accommodations.
• Provide information about hotel amenities and local area.
• Interact with staff professionally and assist other departments.
• Follow emergency procedures and policies.
• Maintain house bank and post charges.
• Communicate pertinent information to manager on duty.
• Assist other departments as needed.

Kenntnisse

Customer service

People skills

Computer skills

Communication skills

Jobbeschreibung

Pyramid Global Hospitality's Quadrangle Club is seeking a Front Desk Agent to create memorable first impressions for guests. You will check guests in, share hotel information, and help with requests, ensuring accuracy and service.

The ideal candidate has an engaging personality, strong communication skills, and basic computer abilities. Flexibility to work varied shifts, including weekends and holidays, is required, and compensation is $20 per hour.