Front Desk & Guest Services Pro - FT Weekend Shifts

Vintel Hotel Westgate ES LLC; Calvert (SC); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Weekly paychecks

Friendly, professional team

Job summary

Residence Inn by Marriott Spartanburg Westgate is seeking a friendly, professional Front Desk / Guest Services Team Member to join our hotel team. You will be among the first contacts for guests, ensuring a warm and efficient check-in and check-out experience.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. Weekend and holiday availability is required; weekly paychecks are provided and training is offered to support career

Qualifications

• Previous hotel, front desk, hospitality, or customer service experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and remain professional in a busy environment.
• Dependable, positive, and guest-focused attitude.
• Ability to responsibly handle payments and confidential guest information.
• Ability to work effectively as part of a team.
• Weekend and holiday availability required.

Responsibilities

• Welcome guests and provide friendly, professional service throughout their stay.
• Process check-ins, check-outs, reservations, room requests, and payments accurately.
• Respond promptly to guest questions, telephone calls, emails, and service requests.
• Provide information about hotel amenities, services, policies, and local attractions.
• Address guest concerns professionally and involve management when needed.
• Maintain accurate guest records while protecting confidential information.
• Operate front desk systems, computers, telephones, and key systems efficiently.
• Keep the front desk and lobby clean, organized, and welcoming.
• Communicate effectively with housekeeping, maintenance, and other hotel departments.
• Follow hotel policies, safety and security procedures, and applicable brand standards.
• Perform additional duties as assigned by management.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Team player

Guest-focused

Professional demeanor

Job description

Residence Inn by Marriott Spartanburg Westgate is seeking a friendly, professional Front Desk / Guest Services Team Member to join our hotel team. You will be among the first contacts for guests, ensuring a warm and efficient check-in and check-out experience.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. Weekend and holiday availability is required; weekly paychecks are provided and training is offered to support career