Front Desk & Guest Services Lead

Brookdale; Salem (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Assistance program

Employee discounts

Referral program

Early wage access

Voluntary benefits

Job summary

Brookdale is seeking a friendly Receptionist for a Salem, Oregon community to greet visitors, answer questions, and route calls to the right residents and staff. You will sort, deliver and collect mail, maintain visitor logs, and assist with basic clerical tasks as needed.

The role emphasizes customer service, clear communication, and reliable, detail-oriented work within a supportive team environment. Brookdale often provides opportunities for training and development.

Qualifications

• What it takes to be a Receptionist at Brookdale:

Responsibilities

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Job description

Brookdale is seeking a friendly Receptionist for a Salem, Oregon community to greet visitors, answer questions, and route calls to the right residents and staff. You will sort, deliver and collect mail, maintain visitor logs, and assist with basic clerical tasks as needed.

The role emphasizes customer service, clear communication, and reliable, detail-oriented work within a supportive team environment. Brookdale often provides opportunities for training and development.