Front Desk & Guest Services Coordinator

Christian Herald Association Inc.; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

The Bowery Mission is a Christian, faith-based organization serving people experiencing homelessness, hunger, and poverty in New York. The Front Desk Coordinator (FDC) acts as the first point of contact, welcoming guests, directing inquiries, and providing administrative support across campus.

Based on a Tue-Sat schedule (8:00am-4:30pm), the FDC ensures a safe, organized, and compassionate environment while upholding professional standards and data integrity in a fast-paced setting.

Qualifications

• 2+ years in customer service, administrative assistant, or receptionist roles.
• Bachelor's degree or equivalent work and education.
• Proficient in Office technology and maintaining confidentiality.

Responsibilities

• Greet and assist guests, clients, and visitors with a welcoming, professional presence.
• Direct inquiries, manage messages, mail, deliveries, and donations as needed.
• Register visitors and ensure proper access; support campus departments with admin tasks.
• Route communications to the appropriate staff and maintain data integrity and records.

Skills

Customer service

Administrative support

Office technology

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

The Bowery Mission is a Christian, faith-based organization serving people experiencing homelessness, hunger, and poverty in New York. The Front Desk Coordinator (FDC) acts as the first point of contact, welcoming guests, directing inquiries, and providing administrative support across campus.

Based on a Tue-Sat schedule (8:00am-4:30pm), the FDC ensures a safe, organized, and compassionate environment while upholding professional standards and data integrity in a fast-paced setting.