Front Desk & Guest Services Associate

Valleyforge; King of Prussia (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Valleyforge in King of Prussia, PA is seeking a customer-oriented Front Desk Agent to provide exceptional service at check-in and check-out. Responsibilities include greeting guests, resolving inquiries, managing payments, and operating various hotel systems. Candidates must have at least 6 months of front desk experience and a high school diploma. The role requires flexibility, attention to detail, and effective communication skills. Valleyforge prides itself on equal opportunity employment.

Qualifications

• Minimum 6 months front desk experience is required.
• Typing speed of at least 45 WPM with 10-key experience is preferred.
• Ability to work flexible shifts and stand for long periods.

Responsibilities

• Provide guests with a friendly and efficient check-in and check-out experience.
• Resolve customer complaints and answer guest inquiries professionally.
• Calculate and print hotel bills, and accept payments.

Skills

Customer service skills

Effective communication

Detail oriented

Multi-tasking

Money handling

Education

High school diploma or equivalent

Tools

LMS

CMS

Hot Sauce/Espresso

Job description

Valleyforge in King of Prussia, PA is seeking a customer-oriented Front Desk Agent to provide exceptional service at check-in and check-out. Responsibilities include greeting guests, resolving inquiries, managing payments, and operating various hotel systems. Candidates must have at least 6 months of front desk experience and a high school diploma. The role requires flexibility, attention to detail, and effective communication skills. Valleyforge prides itself on equal opportunity employment.