Front Desk Guest Service Pro – Part Time

Strand Hospitality Services; Clarkston (MI); Vor Ort; USD 21.000 - 23.000; Teilzeit

Benefits dieser Stelle

401(k) Fidelity plan with match

Holiday pay at time and a half

Hotel discounts worldwide

Zusammenfassung

Strand Hospitality Services' Comfort Inn & Suites Clarkston Pine Knob Area in Clarkston, MI is seeking a part-time Guest Service Representative. The role focuses on delivering outstanding front desk service, handling calls, reservations, and smooth check-in/check-out processes.

Base pay is $15.50–$16.50 per hour. The position offers Fidelity 401(k) with company match up to 4% and holiday pay at time and a half, plus worldwide hotel discounts and other benefits.

Qualifikationen

• Hotel guest services experience preferred.
• Customer service experience required.

Aufgaben

• Answers incoming telephone calls professionally, following hotel/brand expectations.
• Provides excellent customer service, addressing questions or concerns promptly.
• Makes and modifies reservations as needed.
• Coordinates check-in/check-out and communicates with housekeeping for a positive guest experience.
• Keeps guest information confidential and follows credit/cash handling policies.

Kenntnisse

Customer service

Telephone etiquette

Jobbeschreibung

Strand Hospitality Services' Comfort Inn & Suites Clarkston Pine Knob Area in Clarkston, MI is seeking a part-time Guest Service Representative. The role focuses on delivering outstanding front desk service, handling calls, reservations, and smooth check-in/check-out processes.

Base pay is $15.50–$16.50 per hour. The position offers Fidelity 401(k) with company match up to 4% and holiday pay at time and a half, plus worldwide hotel discounts and other benefits.