Front Desk Guest Service Pro — Flexible Shifts & Benefits

Northwest x Southern Hospitality; Lewiston (ID); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Benefits after 1 year of service

Paid time off from day one

Health and wellness benefits after 60+

401(k) retirement plan

Job summary

Courtyard by Marriott Lewiston Idaho, proudly managed by Northwest x Southern Hospitality, is seeking a Guest Service Representative to welcome guests and manage front desk duties at the Lewiston property. You will assist guests with check-in/check-out, respond to inquiries, coordinate services, and collaborate with team members to ensure a seamless stay in a fast-paced setting.

Applicants should have a high school diploma; hospitality experience is preferred, with flexible shifts including

Qualifications

• High school diploma or equivalent.
• Hospitality experience preferred.
• Strong organizational, communication, and problem-solving skills.
• Ability to work well in a team and handle varied shifts including nights and weekends.

Responsibilities

• Handle guest check-in and check-out and coordinate hotel services.
• Serve as the primary contact for guests throughout their stay.
• Answer questions, resolve issues, and coordinate with hotel staff to meet guest needs.
• Maintain a smooth, pleasant guest experience in a fast-paced environment.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Job description

Courtyard by Marriott Lewiston Idaho, proudly managed by Northwest x Southern Hospitality, is seeking a Guest Service Representative to welcome guests and manage front desk duties at the Lewiston property. You will assist guests with check-in/check-out, respond to inquiries, coordinate services, and collaborate with team members to ensure a seamless stay in a fast-paced setting.

Applicants should have a high school diploma; hospitality experience is preferred, with flexible shifts including