Front Desk Guest Service Agent - 2 AM Shifts, Flexible Hours

Oconee Chamber; Tucson (AZ); Hybride; USD 2 066 000 - 3 031 000; Temps partiel

Avantages offerts par ce poste

Daily Pay

Telemedicine

Healthcare options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets

Résumé du poste

Schulte Hospitality Group is seeking a dynamic Guest Service Representative for Tucson, AZ. The role supports a hospitality-driven team in a part-time capacity at the Williams Centre location, with shifts including early morning and afternoon hours.

You will greet guests, assist with check-in, handle phone inquiries, and maintain front desk operations with a strong emphasis on service excellence. The position requires at least one year in Front Desk operations, solid knowledge of hotel front

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsabilités

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management.
• Keep front desk area clean and organized.
• Assisting with lobby activation as needed.
• Utilize proper procedures when handling guest PPI data.
• Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival.
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned
• Perform various other duties as assigned to meet business objectives

Connaissances

Basic computer skills

Verbal and written communication

Guest service orientation

Formation

Front Desk operations experience

Front Desk knowledge

High School diploma

Description du poste

Schulte Hospitality Group is seeking a dynamic Guest Service Representative for Tucson, AZ. The role supports a hospitality-driven team in a part-time capacity at the Williams Centre location, with shifts including early morning and afternoon hours.

You will greet guests, assist with check-in, handle phone inquiries, and maintain front desk operations with a strong emphasis on service excellence. The position requires at least one year in Front Desk operations, solid knowledge of hotel front