Front Desk Guest Experience Specialist - Weekly Pay & PTO

MCR; Summerville (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral bonuses

Career advancement

Job summary

MCR is seeking a Front Desk Agent for Home2 Suites Summerville to ensure a friendly arrival and departure experience. You will greet guests, handle check-ins/outs, answer questions, and coordinate with hotel staff to satisfy guest requests.

Qualifications include a can-do attitude, strong communication, and the ability to work varied hours, including evenings and weekends. English proficiency and 18+ are required.

Qualifications

• Experience in hospitality or consumer-facing service preferred.
• Positive attitude and willingness to learn.
• Ability to follow established guidelines and procedures.
• Ability to work in stressful, high-pressure situations.
• Effective listening and conflict resolution with guests and coworkers.
• Clear communication of information and ideas.
• Desire to provide hospitality and guest service to all guests.
• Must be 18 years or older and available for varied shifts.

Responsibilities

• Check-in/out efficiency: greet, process, and ensure guest satisfaction.
• Maintain up-to-date knowledge of room rates and promotions.
• Receive and note all incoming mail as required per shift checklist.

Skills

Hospitality experience

Can-do attitude

Follow guidelines

Communication

Handling pace/pressure

Listening & conflict Resolution

Guest service

Punctuality & clocks

Schedule flexibility

Job description

MCR is seeking a Front Desk Agent for Home2 Suites Summerville to ensure a friendly arrival and departure experience. You will greet guests, handle check-ins/outs, answer questions, and coordinate with hotel staff to satisfy guest requests.

Qualifications include a can-do attitude, strong communication, and the ability to work varied hours, including evenings and weekends. English proficiency and 18+ are required.