Front Desk Guest Experience Specialist - Daily Pay & Benefits

Aimbridge Hospitality

Kenosha (WI)

On-site

USD 19,286 - 27,552

Full time

14 days+

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Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

The Stella Hotel & Ballroom in Kenosha, Wisconsin is seeking a Front Desk Agent to deliver exceptional guest service with warm welcomes, smooth check-ins, and seamless departures. You will be the friendly face of the property, supporting reservations, requests, and everyday operations in a fast-paced hotel environment.

Ideal candidates bring a high school diploma, familiarity with hotel management software, and proficiency with Microsoft Office, with prior hotel or hospitality experience

Qualifications

High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

Guest Service Superstar: warm welcomes and top-tier service to make guests feel at home.
Communication Champ: clear, confident messaging spoken with a smile.
Quick-Thinking Problem Solver: handle challenges promptly to ensure smooth operations.
Multitasking Marvel: manage reservations, check-ins, check-outs, and financial details efficiently.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Ideal candidates bring a high school diploma, familiarity with hotel management software, and proficiency with Microsoft Office, with prior hotel or hospitality experience

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