Front Desk & Guest Experience Specialist

Brookdale Senior Living; Kennewick (WA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages forHourly

Optional voluntary benefits including-

ID theft protection and pet insurance

Paid Time Off

Paid holidays

Company provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insur

Optional voluntary benefits including:

Tuition reimbursement

Job summary

Brookdale Senior Living is seeking a receptionist to welcome visitors, answer questions, and route calls within our community. You will sort mail, perform light clerical tasks, and maintain guest logs, contributing to a smooth front-desk operation.

Responsibilities include assisting residents, handling communications, and responding to emergencies per community protocol. Brookdale emphasizes equal opportunity employment and a drug-free workplace, with comprehensive benefits for eligible staff.

Qualifications

• Guest services and front-desk interaction
• Clear communication with residents, families, and staff
• Ability to manage multiple tasks at once in a community setting

Responsibilities

• Greets all visitors entering the community, answers questions, and directs visitors and callers.
• Sorts, delivers and collects community and resident mail; may perform basic clerical tasks and maintain visitor logs.
• Responds to resident emergencies following community protocol.

Skills

Guest services

Communication

Multitasking

Job description

Brookdale Senior Living is seeking a receptionist to welcome visitors, answer questions, and route calls within our community. You will sort mail, perform light clerical tasks, and maintain guest logs, contributing to a smooth front-desk operation.

Responsibilities include assisting residents, handling communications, and responding to emergencies per community protocol. Brookdale emphasizes equal opportunity employment and a drug-free workplace, with comprehensive benefits for eligible staff.