Front Desk & Guest Experience Coordinator

Brookdale Senior Living; Hendersonville (NC); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for Hourl

Optional voluntary benefits including

Tuition reimbursement

Health Savings Account

Disability (short and long term)

Life and dependent life insurance

Job summary

Brookdale Senior Living is seeking a friendly Receptionist to warmly greet visitors and answer phones for a residential community. You will manage guest sign-in, route calls to the right staff, and assist with light clerical tasks including mail distribution.

You may also respond to resident inquiries and emergencies in line with community procedures, contributing to a safe, welcoming environment for residents and families.

Qualifications

• Greet visitors and callers professionally.
• Maintain accurate visitor logs and mail handling.
• Provide timely information and support to residents and staff.

Responsibilities

• Greet visitors entering the community and direct calls appropriately.
• Sort, deliver and collect community and resident mail; assist with basic clerical tasks.
• Respond to resident emergencies following community protocol.

Skills

Guest services

Communication

Telephone etiquette

Job description

Brookdale Senior Living is seeking a friendly Receptionist to warmly greet visitors and answer phones for a residential community. You will manage guest sign-in, route calls to the right staff, and assist with light clerical tasks including mail distribution.

You may also respond to resident inquiries and emergencies in line with community procedures, contributing to a safe, welcoming environment for residents and families.