Front Desk & Guest Experience Lead

Star Club Corp; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Training and development

Welcoming team environment

Career advancement opportunities

Job summary

Star Club Corp is seeking a professional, welcoming Front Desk Executive to create a positive first impression for visitors and customers. This role thrives on helping people, sharing information about products and services, and keeping an organized reception area.

You will greet guests, answer inquiries, schedule appointments, and steer customers to the right solutions while building friendly relationships.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, polished, and professional personality.
• Strong organizational and multitasking abilities.
• Comfortable interacting with different types of people.
• Good problem-solving skills and attention to detail.

Responsibilities

• Welcome visitors and customers with a friendly and professional approach.
• Serve as the first point of contact for general inquiries.
• Provide information about available products, services, and promotional offers.
• Assist visitors with appointments and general requests.
• Understand customer needs and direct them toward appropriate solutions.
• Explain relevant products and services and highlight their benefits.
• Respond to questions and help address customer concerns.
• Maintain an organized and presentable reception area.
• Build positive customer relationships through attentive service.
• Identify opportunities to introduce relevant services and support customer acquisition.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Multitasking

Attention to detail

Job description

Star Club Corp is seeking a professional, welcoming Front Desk Executive to create a positive first impression for visitors and customers. This role thrives on helping people, sharing information about products and services, and keeping an organized reception area.

You will greet guests, answer inquiries, schedule appointments, and steer customers to the right solutions while building friendly relationships.