Front Desk & Guest Experience Coordinator

Serenity Healthcare; Loveland (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

PTO

Health, dental, and vision coverage (~

Job summary

Serenity Healthcare in Loveland, CO is seeking a Front Desk Receptionist to be the friendly first point of contact for visitors and callers. You will check in guests, manage schedules, and ensure the front area remains welcoming and organized.

No prior industry experience is required; we will provide training. The role requires attention to privacy, calm energy, and a team-oriented mindset. A high school diploma or GED is required.

Qualifications

• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.
• Comfortable using digital tools like email, scheduling systems, and databases.

Responsibilities

• Greet visitors and guests with warmth and professionalism.
• Update and verify visitor information with every interaction.
• Assist with forms and answer general questions.
• Build rapport with visitors - remembering their names, stories, and preferences.
• Maintain a clean, calm, and welcoming front area.
• Use scheduling software and office tech efficiently.
• Help out wherever needed - we're a collaborative team.

Skills

Calm energy

Attention to detail

Team player

Multitasking

Education

High School Diploma or GED

Tools

Scheduling software

Email

Databases

Job description

Serenity Healthcare in Loveland, CO is seeking a Front Desk Receptionist to be the friendly first point of contact for visitors and callers. You will check in guests, manage schedules, and ensure the front area remains welcoming and organized.

No prior industry experience is required; we will provide training. The role requires attention to privacy, calm energy, and a team-oriented mindset. A high school diploma or GED is required.