Front Desk Guest Experience Associate

Raymond Management Company; Des Plaines (IL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Team culture

On-the-job training

Employee recognition

Paid time off

Job summary

Raymond Management Company is seeking a Guest Service Representative/Front Desk to welcome guests and handle check-in/check-out with a friendly, helpful attitude. The role requires open availability, including weekends, and provides wage increases at 30, 60, and 90 days.

Starting pay is $18.00-$19.00 per hour with growth based on experience. This full-time position includes comprehensive benefits and a focus on teamwork within the hospitality portfolio.

Qualifications

• Strong customer service and guest interaction skills.
• Ability to multitask effectively in a front desk role.
• Clear communication and professional demeanor.

Responsibilities

• Serve as the first point of contact for guests at check-in/check-out.
• Greet and assist guests with reservations and inquiries.
• Coordinate with housekeeping, maintenance, and sales for smooth operations.
• Handle payments and room assignments; resolve guest issues.

Skills

Customer service

Multitasking

Communication

Professionalism

Job description

Raymond Management Company is seeking a Guest Service Representative/Front Desk to welcome guests and handle check-in/check-out with a friendly, helpful attitude. The role requires open availability, including weekends, and provides wage increases at 30, 60, and 90 days.

Starting pay is $18.00-$19.00 per hour with growth based on experience. This full-time position includes comprehensive benefits and a focus on teamwork within the hospitality portfolio.