Front Desk Guest Experience Ambassador

Loews Hotels, LLC.; Arlington (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive health & wellness benefits

401(k) & company match

Paid Sick Days, Vacation, and Holidays

Training & Development opportunities

Tuition Reimbursement

Pet Insurance

Job summary

Loews Hotels, LLC. is seeking a warm and welcoming Front Office Agent in Arlington, Texas. This role involves creating memorable first impressions and delivering exceptional guest experiences. You'll be responsible for greeting guests, assigning rooms, and handling transactions while ensuring a seamless arrival and departure process.

The ideal candidate has a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment. Your dedication to detail and proactive problem-solving will be key to success. Apply now to join our team!

Qualifications

• Minimum of one (1) year guest service experience in hotel hospitality preferred.
• Ability to stand and walk for long periods of time required.
• Ability to work weekends, evenings, holidays as necessary/required.

Responsibilities

• Greet and register guests with warmth and professionalism.
• Assign rooms that meet guest preferences.
• Obtain and verify credit and payment information.
• Promote hotel services and local attractions.
• Respond to guest inquiries and resolve issues.
• Maintain cleanliness of the Front Desk and lobby area.

Skills

Guest Experience Champion

Clear Communicator

Proactive Problem Solver

Adaptable Team Player

Detail-Oriented Professional

Tools

Property Management System (Opera)

Job description

Loews Hotels, LLC. is seeking a warm and welcoming Front Office Agent in Arlington, Texas. This role involves creating memorable first impressions and delivering exceptional guest experiences. You'll be responsible for greeting guests, assigning rooms, and handling transactions while ensuring a seamless arrival and departure process.

The ideal candidate has a passion for hospitality, excellent communication skills, and the ability to work in a fast-paced environment. Your dedication to detail and proactive problem-solving will be key to success. Apply now to join our team!