Front Desk Guest Experience Agent

Waterford Group Llc; Windsor (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

401k Plan

Hotel Discounts

Pet Insurance

Shoe subsidy

Job summary

A prominent hotel group is seeking a Guest Service Agent in Windsor, Connecticut. The role involves greeting guests, managing check-ins and check-outs, and ensuring a superior guest experience. Ideal candidates should excel in customer service, have a keen attention to detail, and be able to operate both independently and as a team. The position offers flexible hours and competitive benefits, including health insurance. Punctuality and professionalism are essential, along with the ability to perform under pressure.

Qualifications

• Keen eye for detail and great customer service skills.
• Pleasant and friendly demeanor with a positive attitude.
• Ability to work as part of a team and independently.

Responsibilities

• Welcome and thank guests sincerely.
• Check in and check out guests efficiently.
• Handle and manage guest inquiries and issues.

Skills

Customer service skills

Time management

Attention to detail

Team collaboration

Job description

A prominent hotel group is seeking a Guest Service Agent in Windsor, Connecticut. The role involves greeting guests, managing check-ins and check-outs, and ensuring a superior guest experience. Ideal candidates should excel in customer service, have a keen attention to detail, and be able to operate both independently and as a team. The position offers flexible hours and competitive benefits, including health insurance. Punctuality and professionalism are essential, along with the ability to perform under pressure.